"I listened to the discussion, they knew I was the commander, and I said: 'It sounds like we can do it'."
Kaplan recommended a highly practical step for executives managing large organizations: conduct three or four one-on-one “skip level” meetings every week. These 30-minute sessions should be used to share information, check on employees, and ask for their advice on what the company is doing wrong. “You don’t have to always act on it, but the fact you listened makes people feel included and empowers them,” he explained, shifting the employee mindset from “I work for them” to “This is our firm.”
，这一点在体育直播中也有详细论述
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